Gantt chart issue

[Matta]

Hi Shortki,

It came many times that running the analysis of a project works well (in flow chart view) but when I select Gantt chart view, the app freezes until it crashes.

This happens both on iOS and on Mac OS.

I thought this issue could come from the ressources assignment or the associated schedules, but it seems to me that there's no problem with them. With other projects using these ressources and schedules, all work well.

Why does Gantt view bugs even if the analysis is ok ? Is there any sensitive datas linked with the objects that could freeze the Gantt view even if the scheduled baseline is calculated ?

Thank you Shortki for your support.
Best regards,
Matta

[Matta]

Hi again Shortki,

Regarding this issue, I tried to change step by step some parameters. It seems that the resource assignment is directly the source of the bug.
I first removed all the resource assignments, ran the analysis and checked the Gantt view, and it worked well. So, it seems that calendars settings and the project are ok.

Then I added one by one the resource assignments to the objects and selected Gantt view each time. It worked well at the begining, but at a certain time, when I assigned an other resource to the next  object and checked for Gantt view, the app freezed, although this resource was previously assigned to an object of this project and I was able to view Gantt chart previously.

The parameters of the resources are correct, particularly the key. I think this is the first time I have this issue, which occurs now regularly, for every projects.

Do you think I must remove the app and install it again ? Or does this issue have an other cause ?

Thank you Shortki for your help.
Regards,
Matta

[shortki]

Hi Matta,
thanks for the research you carried out.

Based on what you described I suspect the problem in the additional sections of the Gantt chart, try disabling them in the settings and see if the problem disappears.

Yes, and as always, if possible, send me the ish-files with the problem diagram.

[Matta]

Hi Shortki,

You're right. If I disable the additional section og the Gantt Chart, I can see it.

I send you attached ish-files. On my ipad (ios 10, ipad air 2), the file Ws17 05 works well, even the Gantt chart with the additional section but the other file Ws17 04, with the same settings, same resources, just different dates, doesn't work for Gantt chart with additional section.

Sorry this issue. Maybe it is caused by a very little thing...
Thank you very much Shortki for your help because the additional section of the Gantt Chart is very useful for me.

Best regards,
Matta

[shortki]

The files somehow failed to be attached to the message, could you send them to me by mail feedback@shortki.com