Workload definition and relation to expected time

[radmanmm]

Hello,

I need to better understand the term workload on a resource.  My assumption is that if I have an employee assigned to a task and that is the only task the employee is working on until the employee is complete then the workload = 100%.  I further assume that if I assign the employee a task, but the employee is only going to spend 20% of the employee's work time on that task and 80% on getting coffee or other non-diagram related tasks then the workload = 20%.  Is this correct?

When I adjust the workload I would expect that if I increase the workload of the resource the expected time should decrease because the resource has a higher level of effort focused on the task, but this is not how the software works.  It seems that if I increase the resource workload then the expected time of the task is magnified.

Can you help me understand this better?

Thanks.

[shortki]

You truly understand the meaning of the workload parameter.

When workload increases, the expected time should decrease, I just checked this with an example and made sure it is so. Perhaps it makes sense to analyze a particular case?